Privacy Policy

Last Updated: January 1, 2021

Introduction

ECOLEAN CONSULTANCY SDN BHD, is committed to protecting and respecting your privacy. By using the Services, you agree to the terms of this Privacy Policy. You should not use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Together with our Term of Services, these Privacy Terms sets the basis on which any personal data that we receive from you, gather from you, or process for you, will be used by us. It applies to any data gathered due to your use of the following websites and it’s subdomains: https://www.ecolearn.com.my

What Data We Get

We collect your personal data (name, email, telephone number, address and financial and credit information) from you directly when you enter yourself, data about your subscription in our ECOLEARN Workplace LMS platform, enrolling in courses, subscribe to a newsletter, submit an inquiry, request information, download information, submit feedback, fill out a survey, or send us a communication.

We may collect certain non-personal data automatically, like Internet Protocol (“IP”) address, information about your device and what parts of our Services you interact with or spend time using.

Cookies

Cookies are small text files stored by your browser as you browse the Internet. Cookies help us to understand browsing habits on the Websites and remember you when you return to the Websites so we can provide you with access to previously saved quotes.

Google Analytics

Google Analytics tracking code to collect data about your traffic like how often you visit, usage and performance data. We use this data to improve the Services, and provide information that may be of interest to you.

Online Advertising

We use Facebook and Google’s ad service for advertising. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests. They may place cookies or other tracking technology on your computer, phone or other devices to collect data about your use of our Service, to serve tailored advertisements to you.

What We Use Your Data For

We do not sell, trade, rent or disclose your information with others.

We use your information data to provide our Services and communicate with you. Troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

Who We Share Your Data With

We share certain data about you with companies performing services for us (such as cloud hosting service, payment processing company), our business partners and your social media providers.

Security

We use appropriate security base on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

Your Rights

You have certain right around the use of your data, including the ability to opt-out of promotional emails, Social Network, deleting cookies and collection of your data by certain analytics providers. You can update or terminate your account from within our Services. You can also contact us for individual rights requests about your personal data.

To make enquiries or exercise any of your rights as set out in this Privacy Policy, such as delete your personal data, email us.

Data hosted by the customer on our platforms

Our customer is fully responsible for the data hosted on our platform and how they use it. In this case, they are the “data collector”, and we are the “data processor”. We only collect data that customers use when registering for our platforms, which is usually the administrator account of the platform. The customer decides the type of user data they upload and use in our platform and if they want to use our platforms to collect more user data, by allowing users to self-register for their portals.

How long do we store data

Customer data, such as registration details, company details, data stored by the customer in our learning platform, is stored as long as the customer is registered to use our learning platforms. 

Personal data gathered through marketing campaigns and website forms are stored until the user decides that they don’t want to receive updates from us anymore. We use email marketing to communicate with these contacts, and there is an “Unsubscribe” option available in each email.

Blog subscribes receive blog update until they decide to stop their subscription. The “Unsubscribe” option is available in each blog update we send out.

Security measure implemented in our learning platforms

Our learning platforms include the following security mechanisms to protect its users and their resources: passwords, walled communities, authenticated resource access, secure profiles, communications monitoring, secure storage, secure servers. All communications are over HTTPS. We conduct regular security audits and run daily security tools on our site to automatically detect and report security issues. You can easily prevent selected users from logging in, revoke their access rights, or delete them entirely if necessary. 

Update & Contact Info

We reserve the right to amend or modify this Privacy Policy at any time, and, it will be published on our Services. The date of the most recent revision will appear on this page.

You continued to use our Services after changes become effective shall mean that you accept those changes. Any revised Privacy Policy shall supersede all previous Privacy Policy.